Privacy Statement
Protecting your private information is our priority. This Statement of Privacy applies to Sweetleaf Compassion App and Ciclo Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Ciclo Inc include ciclo.live and Ciclo. The Sweetlleaf Compassion application is a health administration application. By using the Sweetleaf Compassion application, you consent to the data practices described in this statement.
Information You Give Us
We collect information you give us when you use our services. Some examples of using our "services" are when you visit one of our websites, create an Ciclo account or participate in a survey or promotion. The information you give us may include your first or last name, username, password, email address, postal address, phone number, financial account information such as a credit card number, birthday, city of birth, demographics information, and any other information you choose to give us.
Collection of your Personal Information
In order to better provide you with products and services offered, Ciclo may collect personally identifiable information, such as your: – First and Last Name – Mailing Address – E-mail Address – Phone Number If you purchase Ciclo’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Ciclo collects and uses your personal information to operate and deliver the services you have requested. Ciclo may also use your personally identifiable information to inform you of other products or services available from Ciclo and its affiliates.
Sharing Information with Third Parties
Ciclo does not sell, rent or lease its customer lists to third parties. Ciclo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ciclo, and they are required to maintain the confidentiality of your information. Ciclo may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ciclo or the site; (b) protect and defend the rights or property of Ciclo; and/or (c) act under exigent circumstances to protect the personal safety of users of Ciclo, or the public.Ciclo does not sell, rent or lease its customer lists to third parties. Ciclo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ciclo, and they are required to maintain the confidentiality of your information. Ciclo may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ciclo or the site; (b) protect and defend the rights or property of Ciclo; and/or (c) act under exigent circumstances to protect the personal safety of users of Ciclo, or the public.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: • Delete your personal information from our records; and • Direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; • Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; • Comply with the California Electronic Communications Privacy Act; • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; • Comply with an existing legal obligation; or • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
E-mail Communications
From time to time, Ciclo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Ciclo or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Ciclo, you may opt out of such communications by Customers may unsubscribe from emails by “clicking on the UNSUBSCRIBE button.From time to time, Ciclo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Ciclo or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Ciclo, you may opt out of such communications by Customers may unsubscribe from emails by “clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Your Choices
Promotional Communication Choices
You can opt out of receiving promotional emails, text messages, telephone calls, and mailings by informing us of your preference at the time you sign up for an INTICO account, modifying your promotional preferences online in your account’s profile management section, or adjusting your text and notification preferences in your mobile device's settings or by following the opt-out instructions in the promotional emails we send you.
Please note that if you opt out of receiving promotional communications from us, we may still send you non-promotional communications, including emails about your accounts or purchases.
Changes to this Statement
Contact Information
We welcome your questions, comments and concerns about privacy. You can contact Ciclo Customer Service by phone at 415-894-0817, or by postal mail at:
Ciclo Customer Service
2323 Broadway
Oakland, CA 94612